GET IN TOUCH

Thank you for visiting FleurdeBrume.com. We are committed to providing professional, friendly, and timely customer support. If you have any questions about our products, orders, shipping, returns, or website policies, please feel free to contact us.

1. Customer Support

Our customer service team is available to assist you with:

1.1 Product inquiries.

1.2 Order status and shipping updates.

1.3 Returns and refund requests.

1.4 Payment-related questions.

1.5 General customer service and website assistance.

2. Contact Information

Company Name:

Fleur de Brume LLC

Email:

eimarportillo@fleurdebrume.com

Phone:

+1 (910) 761-5759

Business Address:

435 DUSKYWING DR

GOOSE CREEK, SC 29445-3687

United States

3. Customer Service Hours

Our customer support team is available Monday through Friday.

We aim to respond to all email inquiries within 24–48 business hours. Response times may be extended during weekends, public holidays, or periods of high inquiry volume.

4. Order Assistance

To help us serve you more efficiently, please include your order number and any relevant information when contacting us regarding an existing order.

5. Return Mailing Address

Approved returns should only be sent to the following address after receiving authorization from our customer service team:

Fleur de Brume LLC

435 DUSKYWING DR

GOOSE CREEK, SC 29445-3687

United States

6. Questions About Our Policies

If you have any questions regarding our Privacy Policy, Shipping Policy, Refund Policy, or Terms & Conditions, please contact us using the information above.

7. Our Commitment

We appreciate every customer and are committed to providing reliable products, excellent customer service, and a safe online shopping experience.